A Complete Guide to Stairlift Services at USA Medical Supply: Sales, Rentals, and In-House Service

February 15 2025, by Richard Spafford, 7 min reading time

Introduction

Regaining mobility in your home is life-changing. A stairlift can give you the freedom to move safely between floors, but choosing the right provider is essential for long-term satisfaction. At USA Medical Supply, we’ve been helping customers for years, offering personalized stairlift solutions and unmatched service. Whether you need a stairlift temporarily or for the long haul, we have flexible options to meet your needs.

In this guide, we’ll walk you through everything we offer, including sales, rentals, rent-to-own programs, and our unique buyback policy. We’ll also explain why our in-house service team sets us apart from competitors.

Comprehensive Stairlift Programs

1. Rent-to-Own Program: The Perfect Blend of Flexibility and Value

Our rent-to-own stairlift program is designed for those who want to test the waters before making a full commitment. It’s ideal for customers who may be unsure if a stairlift is a long-term solution but still want the option to own it.

Here’s how it works:

100% of your rental payments for the first 3 months can be applied toward the purchase price.
No hidden fees or penalties for switching from rental to purchase.
You get a top-quality stairlift installed immediately, with the flexibility to decide later if you want to buy it outright.

Who Should Consider Rent-to-Own?

Those recovering from surgery or a short-term injury.
Families who want to ensure a stairlift is the right fit before making a full purchase.
Customers who value flexibility and want a trial period.

2. Rental-Only Program: Short-Term Solutions Made Easy

Not every stairlift need is permanent. Our rental-only program is perfect for temporary situations. Whether it’s for a short recovery or accommodating a visiting family member, this program offers affordable, no-commitment access to a stairlift.

Why Choose a Rental:

Short-term recovery needs.
Temporary living arrangements.
No upfront purchase cost.

Our rental stairlifts are professionally installed and maintained by our in-house team to ensure safe, reliable operation for the duration of your rental.

3. Buyback Program: We Take Back Any Stairlift—No Matter Its Age

We understand that circumstances change. Whether a stairlift is no longer needed or you’re upgrading to a new model, our buyback program offers a simple, stress-free solution.

Why Our Buyback Program Stands Out:

Any Age or Condition: We’ll make a fair offer for any stairlift, regardless of its age.
Eco-Friendly Focus: By reconditioning and reselling used stairlifts, we reduce waste and promote sustainability.
Hassle-Free Removal: We handle the entire process, from evaluation to removal.

This program applies to all brands, including Harmar, Access BDD, and Bruno stairlifts.

Our Stairlift Brands

Harmar Stairlifts: Built for Durability and Versatility

Harmar stairlifts are American-made and designed to last. With a wide range of models, Harmar offers solutions for both straight and curved staircases, as well as outdoor options that stand up to harsh weather.

Top Features:

Heavy-duty models for higher weight capacities.
Smooth ride technology for maximum comfort.
Weather-resistant materials for outdoor models.

We trust Harmar because their stairlifts rarely require major repairs and are easy to maintain. Their technical support team is also highly responsive, helping us deliver the best experience to our customers.

Access BDD Stairlifts: Elegance and Innovation Combined

Access BDD stairlifts are known for their sleek, modern designs and advanced technology. These stairlifts are ideal for customers who want a stylish yet functional solution.

What Sets Access BDD Apart:

Compact designs that fit narrow staircases.
Smooth start-and-stop operation for comfort and safety.
Battery backup systems to ensure continued operation during power outages.

Their commitment to safety and innovation makes Access BDD a top choice for our customers.

Used Bruno Stairlifts: Affordable, Reliable, and Fully Serviced

For customers seeking a more budget-friendly option, we offer used Bruno stairlifts. Each unit is thoroughly inspected and serviced by our in-house team to ensure it meets our high standards.

Benefits of Choosing a Used Stairlift:

Lower cost without sacrificing quality.
Fully refurbished and warrantied.
Ideal for those on a budget.

Why In-House Installation and Service Matters

One of the key differences between USA Medical Supply and other providers is that we never use subcontractors. Every installation, repair, and maintenance task is handled by our experienced, in-house technicians.

The Benefits of In-House Service:

Consistency and Quality: You’ll always get the same high level of service.
Faster Response Times: No waiting for third-party contractors.
Direct Communication: Talk directly to the team responsible for your service.

Our team is trained on every model we sell and service, ensuring that your stairlift stays in peak condition.

Service Areas and Free Assessments

We proudly serve customers in Hampden, Hampshire, Berkshire, and Hartford counties. To help you find the right stairlift, we offer free in-home assessments. During the assessment, we’ll:

Measure and evaluate your staircase.
Recommend the best stairlift model for your needs.
Provide a detailed, transparent quote with no hidden fees.

Contact Us to Schedule Your Free Assessment:

Text: 413-200-4191
Call: 413-733-7843

Why Choose USA Medical Supply for Your Stairlift Needs?

Decades of Experience: We’ve built a reputation for excellence in mobility solutions.
Comprehensive Services: We sell, install, warranty, and service every stairlift we offer.
Transparent Pricing: No hidden fees or surprise charges—just honest, upfront pricing.
Personalized Solutions: Every home is different, and we tailor our recommendations to your unique needs.

Conclusion: Your Trusted Partner in Mobility Solutions

At USA Medical Supply, we’re more than just a stairlift provider—we’re your partner in mobility and independence. Whether you need a short-term rental or a permanent solution, we’re here to help every step of the way.

Bibliography

Harmar. (2025). Harmar Stairlift Models and Specifications. Retrieved from https://www.harmar.com
Access BDD. (2025). Why Choose Access BDD Stairlifts?. Retrieved from https://www.accessbdd.com
USA Medical Supply Internal Documentation (2025). Stairlift Service and Customer Data Report.