The Access BDD Flow X Curved Stairlift and USA Medical Supply: Your Trusted Mobility Partner

April 27 2025, by Richard Spafford, 8 min reading time

For individuals with mobility challenges, navigating staircases can be a significant barrier to enjoying the full comfort and independence of their home. The Access BDD Flow X Curved Stairlift, offered by USA Medical Supply, an authorized dealer in West Springfield, MA, is a premium solution designed to restore freedom of movement. This blog explores the innovative features of the Flow X, USA Medical Supply’s role as a trusted provider, the history of stairlifts, and how this local business supports the community with top-tier mobility solutions.

The Access BDD Flow X Curved Stairlift: A Game-Changer for Mobility

The Access BDD Flow X Curved Stairlift is a state-of-the-art mobility aid engineered to tackle the unique challenges of curved, angled, or multi-landing staircases. Launched in the U.S. market in 2021 at Medtrade East, the Flow X has quickly gained recognition for its cutting-edge technology and user-focused design. Here’s what makes it stand out:

Advanced Swivel and Levelling (ASL) Technology: The Flow X is the only curved stairlift capable of swivelling during travel, allowing it to fit staircases as narrow as 610mm (24 inches). This patented feature ensures the user remains in the safest and most comfortable position, even on tight or steep stairs. The seat and footrest rotate together, reducing strain on knees and promoting natural posture.
Custom-Built for Your Staircase: Each Flow X is precision-engineered to match the exact curves, turns, or landings of your staircase. Whether installed on the inside or outside of the stairs, it maximizes space, leaving the staircase accessible for others.
Safety First: The Flow X is equipped with obstacle-detection sensors that halt the lift if an obstruction is detected, a one-handed operation seatbelt with automatic detection, and wrap-around armrests for security. A battery backup system ensures functionality during power outages, and the stairlift complies with rigorous safety standards, including the Machinery Directive 2006/42/EC and BS EN 81-40.
Comfort and Style: The Flow X features an ergonomic seat with adjustable height, a five-degree recline for healthy posture, and customizable upholstery options (vinyl, fabric, or leather) to blend seamlessly with your home’s decor. Its sleek, compact design minimizes obstruction, and the joystick control folds neatly into the armrest for convenience.
User-Friendly Features: The stairlift includes dual-status lights on the armrests for visibility, an optional integrated call device to connect with up to three phone numbers, and a linked seat and footrest that fold together for ease of use. Its maximum weight capacity is 125kg (275 lbs), making it suitable for a wide range of users.

The Flow X is ideal for those seeking a reliable, stylish, and versatile stairlift that adapts to complex staircases while prioritizing safety and comfort.

USA Medical Supply: Your Authorized Access BDD Dealer in West Springfield, MA

Located at 1779 Riverdale Street, West Springfield, MA 01089, USA Medical Supply is a locally owned, full-service medical supply and mobility equipment provider. As an authorized dealer for Access BDD, they bring the Flow X and other top-tier stairlifts to Western Massachusetts and Hartford County, Connecticut. Here’s why USA Medical Supply is the #1 choice for stairlift solutions:

Comprehensive Services: USA Medical Supply sells, services, and warranties all stairlifts they offer, ensuring long-term reliability. Their trained technicians handle professional installation, routine maintenance, and repairs, providing peace of mind for customers.
Free Assessments: They offer no-obligation, in-home evaluations to assess your staircase and mobility needs. During these assessments, their team provides detailed product demonstrations, customized recommendations, and transparent pricing. Contact them at (413) 200-4191 or (413) 733-7843 Ext. 100 to schedule yours today.
New, Used, and Rental Options: In addition to the Flow X, USA Medical Supply offers a range of stairlifts from trusted brands like Harmar and Bruno. Their refurbished stairlifts are rigorously inspected for safety and performance, providing cost-effective solutions. For short-term needs, they provide rental stairlifts (straight models only, up to 15.5 feet) with flexible terms and a rent-to-own option where 100% of rental payments apply toward purchase after three months.
Customer-Centric Approach: Serving Hampden, Hampshire, Berkshire, and Hartford counties, USA Medical Supply prioritizes customer satisfaction. They offer competitive pricing, senior and veteran discounts, and financing options to make mobility solutions accessible. Their showroom welcomes visitors to explore products firsthand.
Authorized Access BDD Expertise: As an authorized dealer, USA Medical Supply provides genuine Access BDD products backed by full warranties. Their staff is trained by Access BDD to ensure expert installation and service, delivering the highest standards of quality and reliability.

USA Medical Supply’s commitment to independence and quality makes them a trusted partner for those seeking to enhance home accessibility.

The History of Stairlifts: From Early Innovations to Modern Solutions

Stairlifts have a fascinating history that reflects advancements in engineering and a growing focus on accessibility. The concept of a stairlift dates back to the early 20th century, with key milestones shaping their evolution:

1920s Origins: The earliest known stairlift was invented in the 1920s by C.C. Crispen, an American entrepreneur, to assist a friend with mobility issues. This rudimentary device, a chair mounted on a track, laid the groundwork for modern stairlifts.
1930s Commercialization: By the 1930s, companies like the Inclinator Company of America began producing stairlifts for polio patients and others with disabilities. These early models were bulky and primarily straight-track designs.
1970s Advancements: The introduction of battery-powered stairlifts in the 1970s improved reliability and safety, allowing use during power outages. Curved stairlifts also emerged, addressing more complex staircase designs.
1990s Modernization: By the 1990s, stairlifts incorporated ergonomic designs, safety sensors, and customizable features. Companies like ThyssenKrupp (now part of Access BDD) pioneered innovations in curved stairlift technology.
21st Century Innovation: Today, stairlifts like the Access BDD Flow X feature advanced technologies such as ASL, compact designs for narrow stairs, and aesthetic customization. The industry continues to evolve with a focus on user comfort, safety, and seamless integration into homes.

Access BDD, formerly ThyssenKrupp Home Solutions, has been at the forefront of this evolution, with the Flow X representing the pinnacle of curved stairlift design. Their commitment to innovation has made stairlifts a vital tool for millions worldwide.

USA Medical Supply in West Springfield, MA: Contact and Community Impact

USA Medical Supply is more than a stairlift provider; it’s a cornerstone of the West Springfield community, dedicated to improving quality of life through mobility solutions. Here’s how to connect with them and their broader impact:

Contact Information:
- Address: 1779 Riverdale Street, West Springfield, MA 01089
- Phone: (413) 200-4191 or (413) 733-7843 Ext. 100
- Services: Stairlifts, lift chairs, CPAP equipment, compression stockings, hospital beds, wheelchairs, scooters, and handicap ramps
- Showroom Hours: Visit their spacious showroom to explore stairlifts and other mobility products. Call ahead for hours.
Community Commitment: As a locally owned business, USA Medical Supply takes pride in serving Western Massachusetts and beyond. They support seniors, veterans, and individuals with disabilities by offering tailored solutions, competitive pricing, and exceptional service. Their free assessments and financing options ensure accessibility for all budgets.
Why Choose USA Medical Supply?: Their expertise as an authorized Access BDD dealer, combined with a full-service approach (sales, installation, maintenance, and warranties), sets them apart. Whether you need the Flow X for a curved staircase or a rental stairlift for temporary use, their team delivers personalized, reliable solutions.

Conclusion

The Access BDD Flow X Curved Stairlift, available through USA Medical Supply, is a transformative mobility solution that combines innovation, safety, and style. Its ability to navigate narrow, curved staircases with ASL technology makes it a top choice for those seeking independence at home. As an authorized dealer, USA Medical Supply in West Springfield, MA, brings this cutting-edge product to the community with unmatched expertise, competitive pricing, and comprehensive services. From the early days of stairlifts in the 1920s to today’s advanced designs, the evolution of this technology reflects a commitment to accessibility—a mission USA Medical Supply proudly upholds.

Ready to regain your freedom? Contact USA Medical Supply at (413) 200-4191 or visit 1779 Riverdale Street, West Springfield, MA, for a free assessment. Explore the Flow X and other stairlift options to find the perfect fit for your home and lifestyle.