
The Ultimate Stairlift Guide for Western Massachusetts: USA Medical Supply's Trusted Solutions with Harmar and Access BDD
, by Richard Spafford, 8 min reading time
#1 Rated Medical, Scrubs, & Mobility Supplier Since 2014!
, by Richard Spafford, 8 min reading time
For over two decades, USA Medical Supply has been Western Massachusetts’ trusted provider of durable medical equipment—but we’re best known for our top-tier stairlift solutions. Based at 1779 Riverdale Street in West Springfield, we serve all of Hampden and Hampshire Counties with personalized assessments, rapid installations, competitive pricing, and unmatched local service.
Unlike many online or out-of-state vendors, we are hands-on, local experts with a showroom, service center, and real technicians on staff—no outsourcing, ever.
Staircases can be simple or complex, narrow or wide, straight or curved—and we’re equipped to handle them all. Whether you're aging in place, recovering from an injury, or simply want to avoid the dangers of stairs, we’ll match you with a stairlift that fits your lifestyle and your home.
Straight Stairlifts – For staircases without turns or landings.
Curved Stairlifts – Custom-built to fit winding or multi-landing staircases.
Outdoor Stairlifts – Weather-resistant solutions for exterior steps.
Heavy-Duty Options – Designed for users up to 600 lbs with wide seats and reinforced tracks.
Compact & Foldable Models – Perfect for homes in Northampton, Amherst, or Longmeadow where space is tight.
We proudly carry two of the most trusted names in the stairlift industry: Harmar and Access BDD. Both manufacturers are known for innovation, safety, and long-term reliability.
Harmar is an American-made brand known for its rugged, high-performance stairlifts that handle both indoor and outdoor environments. They’re ideal for the harsh winters and fluctuating temperatures of Massachusetts.
Harmar Pinnacle SL600 – Slim design with folding rail; ideal for straight staircases.
Harmar Pinnacle HD SL600HD – Heavy-duty model with 600 lb capacity.
Harmar Helix – Custom curved stairlift made for complex staircases.
Harmar Outdoor SL350OD – Built tough for exterior stairs; perfect for entryways and porches.
Patented worm-drive technology = ultra-quiet and low-maintenance
Battery-operated units with smooth start/stop motion
Slim rail and compact footprint
Backed by limited lifetime warranties
Made in the USA, ensuring shorter lead times and high-quality components
Access BDD is a UK-based stairlift manufacturer known for combining modern aesthetics with technical excellence. These lifts are particularly popular among customers seeking quiet, stylish, and customizable options.
Flow X – One of the world’s most advanced curved stairlifts with swivel seat technology.
HomeGlide – Reliable, straightforward straight stairlift with optional powered features.
HomeGlide Outdoor – Durable and sleek for exterior stair use.
Sleek, European styling that complements modern and traditional homes alike
Power swivel and footrest options for full automation
Patented ASL (Advanced Swivel and Levelling) technology for curved stairs
Whisper-quiet motors and slim profiles
Custom rail systems for exact staircase fit
Access BDD is the ideal brand for those in historic or multi-level homes across Hadley, Amherst, Northampton, and beyond.
We don’t subcontract. Every stairlift installation is handled by our own trained, background-checked technicians, giving you full confidence in the quality of the job. Our team will:
Conduct a free in-home assessment
Recommend the most suitable Harmar or Access BDD model
Take precise measurements for curved stairlifts
Complete the installation quickly and cleanly—usually within 1 day
Provide full training on how to use the lift safely
Buying a stairlift isn’t a one-time event—it’s a long-term investment. That’s why we offer ongoing support for as long as you own your lift.
One-year labor warranty
Manufacturer-backed parts warranties
Emergency service calls
Scheduled tune-ups
Buyback program for lifts no longer in use
We also service Bruno stairlifts and other brands even if you didn’t buy from us.
We cover every square inch of the Pioneer Valley. Whether you’re in a hilltop farmhouse in Cummington or a duplex in Westfield, USA Medical Supply brings expert stairlift solutions to your door.
Agawam, Blandford, Brimfield, Chester, Chicopee, East Longmeadow, Granville, Hampden, Holland, Holyoke, Longmeadow, Ludlow, Monson, Montgomery, Palmer, Russell, Southwick, Springfield, Tolland, Wales, West Springfield, Westfield, Wilbraham
Amherst, Belchertown, Chesterfield, Cummington, Easthampton, Goshen, Granby, Hadley, Hatfield, Huntington, Middlefield, Northampton, Pelham, Plainfield, South Hadley, Southampton, Ware, Westhampton, Williamsburg, Worthington
At USA Medical Supply, our goal is to make stairlifts accessible to everyone, not just the few. We offer:
Free estimates and no hidden fees
Flexible financing with 0% interest plans
Rent-to-own programs
Trade-in and buyback options
Help applying for state aid, VA benefits, or grant programs
If you’re concerned about cost, speak with one of our team members. We’re here to help.
Customers from Springfield to Southampton trust us. With a 4.9-star Google rating, we’re known for honesty, service, and compassion.
“USA Medical was the only company that actually came to my mom’s house the next day and installed her stairlift in under 3 hours. And they called two weeks later to check on her. That’s what local service means.”
– Linda G., Holyoke, MA
Come experience the models in person—touch the controls, ride the lifts, and ask questions. Our 1779 Riverdale Streetshowroom in West Springfield is open:
Monday–Friday: 9 AM – 6 PM
Saturday: 9 AM – 2 PM
Closed Sundays
Schedule your free home consultation today and see how USA Medical Supply can help you or your loved one live safely and independently again.
📍 Location: 1779 Riverdale Street, West Springfield, MA 01089
📞 Phone: 413-733-7843
💬 Text: 413-200-4191
🌐 Web: usamedicalsupply.com
Offering stairlifts by Harmar, Access BDD, and service for all brands—because your safety, dignity, and mobility matter.